What is the YTB E Campus?

Who can register for YTB E Campus courses?

How does the YTB E Campus work?

Do I have to pay to create an account?

What forms of payment does the YTB E Campus accept?

Do you keep my credit card information on file?

How do I cancel my course registration?

What is YTB E Campus' refund policy?

Is online payment secure?

How do I Create an Account and Register?

I am trying to create an account but it keeps telling me my email address is already in use.

What is my username?

What if I don't remember what email address I used?

What if my email address has changed?

I forgot my password, what do I do?

What if I forgot my password and I no longer have access to the email account on file?

How do I update my user information?

I created a User Account but when I logged in, no courses are showing up?

Why can't I re-register for the course?

What is your Privacy Policy?

What are your Terms of Use?

Why can't I access my course's Exam?

What score do I need on an Exam to pass?

I didn't get 70% on my Exam. Now what?

How do I get my certificate once I have completed the course and Exam?

I never received my passing letter or I lost my passing letter. How can I get another copy?

How long do I have access to the course?

What are the computer requirements to access the YTB E Campus courses?

How do I refresh a page/clear my cache?

Why is my progress not tracking correctly?

Why do I experience times when the information comes in slowly?

I have used the courses at work and at home. At work, everything looks great but at home the graphics look strange. Why is there a difference?

I got a message saying there was a JavaScript error. What does that mean?

I use America Online (AOL). Why does the module stall and not allow me to continue forward or visit previously viewed pages?

I use America Online (AOL). Why do some of the graphic images look blurred or distorted?

Why haven't I gotten any emails? How can I white list your email so I will receive them?

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